We help clients navigate political, regulatory and commercial risks and assess key stakeholders for their projects.
Headquartered in New York since 2003, we work with top management of global companies to help them make the most informed business decisions.
We focus on the roles and influence of key decision-makers, government and regulatory stability, policy implementation, and outlook for deal flow.
Our clients range from Fortune 500 companies to independent firms across a variety of sectors pursuing opportunities in emerging market states.
Our experts are best in class, providing clients with practical advice and clear recommendations to facilitate strategic decisions.
Joe is one of two co-founders of Horizon, establishing the company in 2003.
Since the firm’s inception, Joe has led the development of Horizon’s research products and client base, which includes Fortune 500 companies from the United States, Europe and Japan. Joe oversees a business development team based in New York, which interacts with Horizon’s analysts to deliver actionable research on key power-brokers, competitive landscape, and political and regulatory environments in target countries.
Before Horizon, Joe worked as head of business development at Eurasia Group in New York and analyst for Ernst & Young in Moscow.
Joe received a Master’s degree in Finance from New York University.
Alexander (Sasha) is one of two co-founders of Horizon, establishing the company in 2003.
He coordinates global research for Horizon’s clients. His research specialization is energy politics in Russia and the former Soviet Union. Before Horizon, Alexander worked as head of research at Eurasia Group in New York and in corporate finance at SBC Warburg in London.
Alexander received a B.A. degree in Philosophy, Politics and Economics and a Ph.D. in International Relations from Oxford University. He is an author of Power, Personalities and Political Risk: Inside Russia’s Oil and Gas Industry (London, Euromoney Books).
Michael joined Horizon in 2012 to lead our research on the Middle East and North African energy and security. From 2006-2012, Michael served as Vice President for Analysis at Olive Group, a Dubai-based security and life support provider, supporting numerous companies as they undertook market entry and operations within Iraq and the KRG. He is also a Lafer fellow at The Washington Institute, covering military and security affairs in Iraq, Iran, Libya, Yemen, and the Gulf Arab states.
Michael has specialized in Iraqi political and security risk analysis since the mid-1990s. He has traveled extensively in the region, published widely on security issues as a defense journalist for the Gulf States Newsletter and Jane's Intelligence Review.
Michael earned his doctorate in Iraqi military history at the Department of War Studies, King's College London. His Ph.D. thesis was published as Cradle of Conflict: Iraq and the Birth of the Modern U.S. Military (U.S. Naval Institute Press, 2005).
Dennis Hays leads Horizon’s research on Latin America and the Caribbean. His areas of expertise include the political and commercial outlook in Guyana and Suriname and the role of foreign investors in the development of the energy and natural resources sector in those countries.
Dennis joined Horizon after a distinguished career in the US State Department, during which time he served as Ambassador to Suriname and acting Ambassador to Guyana, as well as Director for the Office of Mexican Affairs.
Ambassador Eric Benjaminson joined Horizon as Head of Research for Sub-Saharan Africa in 2014 after a lengthy career in the US State Department spanning more than 30 years.
Eric’s professional focus in his diplomatic work centered on international finance and African issues. He previously served in Nigeria, Ivory Coast, China, Sweden, Belgium,
Burkina Faso and Namibia.
Eric was later appointed as US ambassador to Gabon and Sao Tome and Principe, a post he held from 2010 to 2013.
At Horizon, he coordinates our work on resource-rich states in Sub-Saharan Africa. Eric advises executive management in energy and mineral resource companies as well as financial institutions on regional and country-specific political developments and engagement strategies.
Tetsuya Uchida joined Horizon as Senior Advisor and Representative in Japan in 2019.
Previously, he had built a highly successful global career as an executive in major Japanese and international corporations and financial institutions. Most recently, he worked for Hitachi, Ltd. as General Manager in charge of financing overseas projects.
As Representative of Japan Bank for International Cooperation (JBIC) in London, Tetsuya Uchida was responsible for Europe and Africa, while in Moscow he served as JBIC's Chief Representative in charge of Russia and CIS countries.
Mr. Uchida was an executive for the European Bank for Reconstruction and Development (EBRD) as Head of the St. Petersburg office and Senior Banker in charge of Japanese investment at EBRD headquarters in London.
He also worked for Japan National Oil Corporation (JNOC) where he was responsible for financing oil and gas exploration projects.
Mr. Uchida has a bachelor’s degree in Law from Waseda University in Tokyo.
Mark Asquino joined Horizon in 2018 after a distinguished diplomatic career, which included postings in Latin America, Europe, Central Asia and Africa. During 2012-2015, he served as US Ambassador to Equatorial Guinea.
Previously, he served as Deputy Chief of Mission in Sudan and in Kazakhstan. In Washington, he was Chief of Staff in the Office of the Under Secretary for Civilian Security, Democracy, and Human Rights at the U.S. Department of State.
Mark is fluent in Spanish and has a working knowledge of French, Russian and Romanian.
Mark Boulware is Horizon’s senior advisor focusing on West/Central Africa. He joined Horizon in 2016 after a distinguished career in the US State Department, which culminated in his service as the US Ambassador to Mauritania (2007-2010) and the US Ambassador to Chad (2010-2013).
A native of Oklahoma City, Mark studied at the University of Rennes 2 – Upper Brittany in Rennes, France and at Midwestern State University in Wichita Falls, Texas. He also graduated from the US Army War College in Carlisle, Pennsylvania.
His previous postings included service as US Consul General in Rio de Janeiro, Deputy Chief of Mission at the American Embassy in San Salvador and Deputy Chief of Mission in Yaoundé, Cameroon (concurrently accredited to Equatorial Guinea). He also served in Mali, The Gambia, Burkina Faso, Venezuela and Indonesia.
Mark is an honorary citizen of Rio de Janeiro and an honorary chief of the Nso people of Cameroon. His speaks Portuguese, Spanish, French and Indonesian.
Sir John Grant joined Horizon in 2020 as a Senior Advisor on product and business development.
As a senior British diplomat, Sir John served as Ambassador to Sweden and the UK Permanent Representative to the European Union. He then served in executive roles at BHP Billiton (2007 – 2008), BG Group (2009 – 2015) and Anadarko (2015 – 2019).
At BG he led the company’s work on government relations, sustainability, social performance and external communications in a broad range of countries from Australia to Tanzania, Egypt, Tunisia, Brazil, Bolivia, the US, and Kazakhstan. This included work on the preparation of new country entry decisions in respect of political and social risk.
At Anadarko he oversaw government relations for a $20bn LNG project in Mozambique, which took FID in 2019. He also worked closely with the Algerian Government and Sonatrach in relation to Anadarko’s extensive interests in Algeria.
Rachel is Horizon’s Senior Advisor specializing in the economic impact of sanctions and other coercive policies. For almost two decades, she has advised government, investors and corporate clients on the country risk of emerging and frontier markets, especially energy-rich countries and China.
Since 2017, Rachel has been affiliated with the Center for a New American Security (CNAS) where she focuses on the economic and political impacts of coercive economic policies such as financial sanctions, export controls, trade and investment restrictions as well as the role of state-owned investors in the global and regional economies. In that capacity, Rachel has briefed Congress and government bodies in the US, Canada and EU on impacts of economic sanctions on Iran, Venezuela, Russia, sovereign funds and Chinese economic coercion.
Rachel previously served as head of emerging and frontier markets and co-head of research at Roubini Global Economics, a macro strategy and country risk firm. Before that, Rachel worked for the Canadian International Development Agency in Cairo, Egypt, and the International Development Research Centre in Ottawa, Canada.
She holds a bachelor’s degree from the University of Chicago with honors and a Master of Philosophy degree in international relations with a specialization in international political economy from St. Antony’s College, Oxford University.
Robert Jackson advises Horizon's clients on political and commercial risks in West Africa. From 2016-2018, Robert served as the US Ambassador to Ghana. Previously, he served as the US Ambassador to Cameroon.
From 2013-2015, Robert served as Principal Deputy Assistant Secretary of State for African Affairs. In this capacity, he led reorganization of Bureau of African Affairs, directly supervised Nigeria Policy and Operations Group, overseeing 2015 elections and fight against Boko Haram, and coordinated State Department’s efforts to contain Ebola.
Robert received a B.A. degree from Bowdoin College, an M.A. from The George Washington University's Elliott School of International Affairs and an M.S. from National Defense University.
Michael Lerner joined Horizon in 2017 to lead the editorial team. Fluent in Spanish, Michael was previously a global business journalist and an editorial consultant. He also wrote a report on natural resources and sovereign wealth funds for the UN Economic Commission for Latin America and the Caribbean branch in Buenos Aires.
Michael received bachelor’s and master’s degrees in political science from New York University. He specialized in international politics and business, and wrote a graduate thesis on Argentina’s nationalization of YPF.
Mark Langevin joined Horizon as senior advisor for Brazil in 2017. Mark has analyzed Brazil’s political and commercial environment for over 25 years. He has advised Horizon’s clients on the changing political dynamics in Brazil and engagement strategies for foreign investors. He is an author of several ground-breaking reports analyzing President Bolsonaro’s inner circle, Petrobras structure and decision-making and the role of second-tier figures in Brazil’s economy.
In addition to his work at Horizon, Mark serves as a Senior Research Fellow at the Schar School of Policy and Government, George Mason University, and a Visiting Professor at the Department of International Relations of Centro Universitário de Brasilia (UniCEUB).
Mark received his Ph.D. in Political Science and an M.A. in Latin American Studies from the University of Arizona in Tucson.
Mike Davies is a leading expert on political, environmental, social and governance issues across sub-Saharan Africa. For the last 20 years, Mike has specialized in the analysis of environmental, social and governance (ESG) issues across southern and eastern Africa. He has covered a broad range of sectors, including mining, energy and retail.
Prior to joining Horizon in 2013, Mike served as Head of Africa at Maplecroft, a UK strategy consulting firm, where he managed a team of political risk analysts and coordinated monitoring of political, economic and security developments across the 48 countries in sub-Saharan Africa. Previously, Mike served as political risk analyst for at Eurasia Group and Control Risks Group in London.
Mike graduated from the University of Warwick in the UK with a Master’s degree in International Relations. He received a Bachelor’s degree in Economics from the University of Cape Town.
David Maravilla joined Horizon as senior analyst for Mexico in 2018 after a track record of serving in the country’s government and researching its political system. David focuses on policy and stakeholder analysis in Mexico as well as regulatory changes that affect the environment for foreign investors.
A Fulbright Fellow, David received a master’s degree in public administration and energy from Columbia University in New York. He holds a bachelor’s degree in politics and public administration from El Colegio de Mexico (COLMEX), a top research center in Latin America.
Alex Almeida joined Horizon in 2014 as Middle East and North Africa security analyst. He specializes in Iraq, Yemen and Gulf states security and military forces. Alex has published extensively on Middle Eastern terrorism and insurgency issues for the Combating Terrorism Center at West Point and the Washington Institute for Near East Politics.
Alex received a B.A. degree in international relations and history from Georgia State University and an M.A. in military history from the Department of War Studies at King’s College London, with a thesis on South African mobile warfare doctrine.
By using our services, you accept these terms of service and acknowledge that this is a legally binding instrument and agree to be bound by the terms and conditions herein. Please read these terms of service in their entirety. If you do not agree to these terms of service, please do not access or use our services.
You certify that you are of the legal age of majority in the jurisdiction in which you reside or, if you are between the ages of 13 and the legal age of majority, that you are using the services with the supervision of your parent or legal guardian who agrees to be bound by these terms of service. Make sure to review these terms of service with your parent(s) or guardian so that you both understand all of your rights and obligations.
Horizon Clients Access, Inc. (“we,“ “us” or “our”) is pleased to provide you access to a variety of physical goods, platform services, software, software updates, websites, applications, and content (collectively, our “Services” or “Products”). These Terms of Service (“Terms”) apply to your online orders and pre-orders (collectively, “Orders”), access to, and use of, any Services. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us for products, services or otherwise. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or that entity violate these Terms.
We reserve the right to update, change or replace these Terms at any time, and at our sole discretion, with or without notice to you. Any such modification will be effective immediately upon public posting. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
1. Eligibility; Registration and Account
The Services are intended solely for users who are 13 or older. Any registration for, or use of, the Services by anyone under the age of 13 is unauthorized, unlicensed and in violation of these Terms. You represent and warrant that you (a) are not identified on the Office of Foreign Assets Control’s Specially Designated Nationals List (“SDN List”), (b) are not placed on the U.S. Department of Commerce Denied Persons List or Entity List or any other U.S. export control list, (c) will not use IP proxying or other methods to disguise the place of your residence, (d) will not use the Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms and (e) have not previously had your right to use the Services suspended or terminated. To access and use certain features of the Services, you may be required to register for an account. By creating an account, you agree to: (i) provide accurate, current and complete account information; (ii) maintain the security of your password, not share your password with any other person and accept all risks of unauthorized access to your account; and (iii) promptly provide notice at firstname.lastname@example.org if you discover or otherwise suspect any security breaches related to the Services.
2. Equipment; Software; and Updates
Certain equipment and software may be required to access and use the Services. In addition, we may need to automatically update some of the software you obtain through the Services or provide you with new/updated software to keep the Services functioning properly, which could include bug fixes, patches, enhanced features, missing plug-ins and new versions. By using the Services, you agree to such automatic updating. We reserve the right, in our sole discretion and where technically feasible, to disable your access to or ability to use Services that we believe present a health and safety risk or violate applicable agreements, laws, regulations, or policies. We will not incur any liability or responsibility if we choose to remove, disable, or delete such access or ability to use any or all portion(s) of the Services.
3. Your Use of the Services and Content
3.1 Content and Software License. Except as otherwise agreed upon, if we enable the use of software, content, or other materials owned or licensed by us (“Software and Content”), we hereby grant you a limited, nonexclusive, non-sublicensable license to access, install, and use the Software and Content solely for personal and noncommercial purposes, conditioned on your compliance with these Terms. You will not use, copy, adapt, modify, decompile, reverse engineer, disassemble, decrypt, attempt to derive the source code of, prepare derivative works based upon, distribute, license, sell, rent, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Software and Content, except as expressly permitted by us and as permitted under applicable law. Any unauthorized use of the Services is strictly prohibited and will terminate the license granted in these Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.
3.3 Third Party Content. Your use of services, applications, or content provided by third parties (“Third Party Content”) made available through the Services may be subject to additional end user agreements. In the event that these agreements conflict with the provisions of these Terms, these Terms will govern. We have no responsibility or liability with respect to your access to or use of the Third Party Content, or any content or functionality contained in such Third Party Content, your rights to which are solely provided pursuant to a license between you and the provider of such Third Party Content. In no event shall we be considered the licensor of the Third Party Content, to have granted any rights to use the Third Party Content, to have assumed any obligations with respect to the Third Party Content, or to have made any representations or warranties with respect to the Third Party Content.
If you are not presented with an end user license agreement when you acquire Third Party Content, the following license terms apply to your use of such Third Party Content: (a) the third party providing the Third Party Content (and not us) is the licensor of such Third Party Content; (b) such party grants you a limited, non-transferable license to access and use the Third Party Content only for your personal and noncommercial purposes; and (c) you may not modify, decompile or disassemble the Third Party Content in whole or in part, or create any derivative works from, or sublicense any rights in or to, the Third Party Content, unless otherwise expressly authorized by the third party or as permitted under applicable law.
3.4 Availability of Services after Purchase; Updates. Some Services may rely on services provided by third parties for some or all of their functionality. Such Services may not function properly or may become inoperable if these third parties discontinue their services.
3.5 Support. All billing questions related to the purchase of Services and requests for support with respect to our platform should be addressed to us. We may, but have no obligation to, respond to any questions or provide support. Please contact us at email@example.com for assistance.
3.6 Availability. The Services and Content may not be available in all territories and jurisdictions, and we may restrict or prohibit use of all or a portion of the Services and Content in certain territories and jurisdictions.
3.7 Network Costs. You may be charged by your network provider for data services or any other third party charges as may arise while using the Services and you accept responsibility for such charges. If you are not the bill payer, we will assume that you have received permission from the bill payer.
4. Purchasing Services
4.1 Order and Acceptance. Each Order you submit for a Product constitutes an offer to purchase that Product. Orders are complete when you provide your payment information to us. Completed orders are subject to our acceptance and may be rejected at any time and for any reason at our sole discretion.
4.2. You must be at least 18 years old to purchase a Product. By agreeing to these Terms and purchasing a Product, you represent and warrant to us that you are at least 18 years old. If you are purchasing a Product on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
4.3. You will be charged the purchase price for the Product, including certain taxes (see Section 4.10), (the “Purchase Price”) at the time you place your Order for a Product. Your placing of the Order constitutes your express agreement for us to charge your provided payment method at such time. Payment does not guarantee our acceptance of your Order.
4.4. If you request a refund at any time before we accept your Order, we will refund the Purchase Price. Once your Order has been accepted, the Order is final, non-cancelable, and nonrefundable, except as specified in these Terms or applicable law.
4.5. Content Transactions. You may have the ability to purchase digital content through the Services. You also may have the ability to purchase additional or enhanced functionality or media content within certain Services (collectively, “In-App Purchases”). Except as described in these Terms, we have no responsibility for any transactions you enter into with a third party for Third Party Content or In-App Purchases and assume no liability for Third Party Content or Third Party In-App Purchases that occur within Third Party Content.
4.6 Errors. We attempt to be as accurate as possible and to eliminate errors in relation to our Services; however, we do not represent or warrant that any Service descriptions or pricing information are accurate, complete, reliable, current or error-free. In the event of an error, we reserve the right to correct such error and revise your Order accordingly (which includes charging the correct price) or to cancel the Order and refund any amount charged. If we discover a pricing or other material error related to a Product that has yet to be delivered, we will contact you to inform you of this error and give you the option of continuing to purchase at the correct price or cancelling your Order. If we are unable to contact you using the contact details you provided during the Order process, we will treat the Order as canceled.
4.7 Pricing and Payment. We may accept various forms of payment, including credit and debit cards, and payments made through PayPal. Additional terms with your payment provider may apply. By submitting an Order, you acknowledge that you are authorized to use the designated payment method and you authorize us to charge your Order to that payment method. When you provide your payment information, you authorize us (or a third party payment processor) to process and store your payment and related information. Depending on where you are located or ask to have Products delivered, we may utilize an agent, subsidiary, or affiliate to process payment and shipping. In the event the payment method you designate cannot be verified, is invalid, or is not otherwise acceptable, we may suspend or cancel your Order. You are responsible for resolving any problems we encounter in order to proceed with your Order. Prices are subject to change without notice. We reserve the right to refuse or cancel Orders at any time and at our sole discretion.
4.8 Taxes. If your purchase or use of the Services is subject to any type of use or sales tax, duty or other governmental tax or fee (“Taxes”), then we may charge you for those Taxes. Applicable Taxes may be presented at checkout. You are responsible for any Taxes due with respect to your use of the Services.
4.9 Content Cancellations; Returns. All purchases of Software and Content are final except as required by law. Once you purchase Software and Content, we encourage you to download, install and/or access it promptly. You consent that the supply of the Software and Content may begin immediately following the completion of your purchase, and you acknowledge that you therefore will lose any statutory rights you may have to withdraw and receive a refund. If you are unable to download, install or access purchased Software and Content, please contact us at firstname.lastname@example.org
5. Acceptable Use
5.1 By accessing or using the Services, you agree that you will not: (a) access or use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit anyone from fully enjoying the Services, including, but not limited to, defamatory, harassing, threatening, bigoted, hateful, vulgar, obscene, pornographic, or otherwise offensive behavior or content; (b) damage, disable, overburden or impair the functionality of the Services in any manner; (c) access or use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any illegal activity, or any activity that violates these Terms, or any other terms or policies provided in connection with the Services; (d) use or attempt to use another user’s account with or without authorization from such user, or share your login information with another user; (e) modify, adapt, hack or emulate the Services; (f) use any robot, spider, crawler, scraper or other automated means or interface not provided or authorized by us to access the Services or to extract data; (g) circumvent or attempt to circumvent any filtering, security measures or other features designed to protect the Services, or third parties; or (h) infringe upon or violate the rights of us, our users or any third party.
5.2 Notification of Infringement.
a) The Digital Millennium Copyright Act (“DMCA”) provides recourse to those who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the following information:
○ An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
○ A description of the copyrighted work or other intellectual property that you claim has been infringed;
○ A description of where the material that you claim is infringing is located on the Service;
○ Your name, address, telephone number and e-mail address;
○ A signed statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
○ A statement by you, made under penalty of perjury, that the information provided in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
6. Please note that we have designated the following agent for such copyright complaints or requests under the DMCA: Fridman Law Group, PLLC. Notices can be sent directly to this agent:
Fridman Law Group, PLLC 169 Bowery New York, NY 10002 Email: email@example.com
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet current statutory requirements imposed by the DMCA; see http://www.copyright.gov/ for details.
If you send us a request to take down content that infringes upon any other of your intellectual property rights (e.g., trademarks, patents, trade secrets, a right of publicity, etc.), your notice should include:
○ The intellectual property you own that is being infringed;
○ A description of the content you believe infringes upon your intellectual property;
○ The website URL that contains or is associated with the infringing content; and
○ A short explanation of how the content infringes your rights.
7. User Content
Our Services may include interactive features and areas where you may submit, post, upload, publish, email, send, otherwise transmit, or interact with content, including, but not limited to, text, images, photos, videos, sounds, software and other information and materials (collectively, “User Content”). Unless otherwise agreed to, we do not claim any ownership rights in or to your User Content. If you use content covered by intellectual property rights that we have made available through our Services (for example, images, designs, videos, or sounds we provide that you add to content you create or share on our platform), we retain all rights to that content (but not yours). By submitting User Content through the Services, you grant us a worldwide, non-exclusive, transferable, royalty-free, and fully sublicensable (i.e. we can grant this right to others) right to use, copy, display, store, adapt, publicly perform, and distribute such User Content in connection with our Products. This right ends when you delete your User Content, or your account, unless your User Content has been shared with others, and they have not deleted it. You irrevocably consent to any and all acts or omissions by us or persons authorized by us that may infringe any moral right (or analogous right) in your User Content. You are solely responsible for the User Content you make available through the Services and you represent and warrant that (a) you either are the sole and exclusive rights owner of all User Content that you provide, or you have obtained all rights, licenses, permissions, consents and releases that are necessary to grant to us the rights specified in this section; and (b) the provision of your User Content, and our subsequent use of such User Content, will not infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable laws or regulations.
We do not endorse or guarantee the opinions, views, advice, or recommendations posted or sent by users. We have no responsibility or liability for User Content made available through the Services, and we have no obligation to screen, edit or monitor such content. However, we do reserve the right, and have absolute discretion, to remove, screen or edit User Content at any time and for any reason.
9. Additional Terms
10. Ownership and Intellectual Property
Unless otherwise expressly set forth herein, the Services are the property of us or our licensors and are protected by copyright, patent, trademark and other laws of the United States and foreign countries. You will not remove, alter or obscure any copyright, patent, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services. Horizon Clients Access and other names, logos and taglines appearing on or in the descriptions of the Products and Services (collectively, “Our Marks”) are trademarks, service marks or registered marks of Horizon Clients Access, Inc. Our Marks may not be copied, imitated or used, in whole or in part, without prior written permission. All other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks, service marks, or registered marks of their respective owners and may not be used without permission of the applicable trademark holder.
Separate and apart from User Content, you may submit questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about us and our Services (collectively, “Feedback”). You agree that we and our affiliates shall be able to use the Feedback in any way we or they may choose without any obligation to you.
You are granted a limited, non-exclusive right to create text hyperlinks to our websites for noncommercial purposes; however, you may not use our logos or other proprietary graphics to link to our sites without our express written permission. The Services may contain links to third-party websites, applications or other third-party services, and you understand that by accessing third-party links, you may be exposed to content that is offensive, harmful, inaccurate or otherwise inappropriate. You understand and agree that we are not responsible or liable for the availability or accuracy of such third-party properties or the content, products or services made available through such properties. We do not endorse or control such third-party properties and we make no representations or warranties of any kind regarding such properties. If you access or use any third-party properties, you should also be aware that such third parties’ terms and policies will govern.
13. Limited Warranty and Disclaimer
OTHER THAN AS EXPRESSLY PROVIDED IN THESE TERMS OR LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT GUARANTEED WARRANTY OF ANY KIND. WE MAKE NO OTHER WARRANTIES ABOUT THE PERFORMANCE OF THE PRODUCTS OR SERVICES AND HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ANY WARRANTY OR SERVICE FOR ANY PRODUCT NOT DEVELOPED OR MANUFACTURED BY US, IF APPLICABLE, IS PROVIDED BY THE ORIGINAL DEVELOPER OR MANUFACTURER AND NOT BY US. IN ADDITION, WE DO NOT REPRESENT OR WARRANT THAT (A) THE FUNCTIONS CONTAINED IN THE SERVICES WILL BE ACCURATE OR MEET YOUR REQUIREMENTS, (B) THE OPERATION OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ERROR-FREE OR VIRUS-FREE, OR (C) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION, GUIDELINES OR ADVICE GIVEN BY US WILL CREATE A WARRANTY. THE FOREGOING DISCLAIMER OF WARRANTIES WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
You agree to defend, indemnify and hold harmless us and our affiliates, independent contractors and service providers, and each of our respective directors, officers, employees and agents (collectively, “Parties”) from and against all third-party claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) caused by, arising out of or related to (a) your purchase or use of, or inability to use, the Services; (b) your violation of these Terms or any other applicable terms, policies, warnings or instructions provided by us or a third party in relation to the Services; (c) your violation of any applicable law or any rights of any third party; or (d) any User Content or Feedback you provide.
15. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, ARISING OUT OF OR RELATED TO THE ORDERS, THE SERVICES OR THESE TERMS OR YOUR USE OF OR INABILITY TO USE ANY SERVICE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW) EXCEED THE HIGHER OF: (A) $100 USD, OR (B) THE AGGREGATE PURCHASE PRICE FOR PRODUCTS YOU PURCHASED, IF ANY. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOU EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
16. Dispute Resolution
Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully. It requires you to arbitrate disputes with us and limits the manner in which you can seek relief from us.
16.1 Applicability of Arbitration Agreement. You agree that any dispute or claim relating in any way to your Order, the Services or these Terms, will be resolved by binding arbitration, rather than in court, except that (a) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (b) you or we may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).
16.2. IF YOU AGREE TO ARBITRATION WITH US, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY LAWSUIT FILED AGAINST US ALLEGING CLASS, COLLECTIVE, AND/OR REPRESENTATIVE CLAIMS ON YOUR BEHALF. INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST US IN AN INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING WHETHER TO ACCEPT THIS AGREEMENT, INCLUDING THIS ARBITRATION AGREEMENT.
16.3 Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
16.4 You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
16.5. Authority of Arbitrator. The arbitrator, and not any federal, state or local court or agency shall have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.
16.6 Waiver of Jury Trial. YOU AND WE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and we are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified herein. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
16.7 Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. In the event that this subparagraph is deemed invalid or unenforceable neither you nor we are entitled to arbitration and instead claims and disputes shall be resolved in a court as set forth in herein.
16.8 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: Horizon Client Access, Inc. 110 Lafayette St, Ste 603, New York, NY 10013, USA, with a copy to Fridman Law Group PLLC, 169 Bowery, New York, NY 10002, USA or firstname.lastname@example.org, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your email address, and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that we may currently have, or may enter in the future.
16.9 If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
16.10 This Arbitration Agreement will survive the termination of our relationship.
16.11 Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to us.
17. Governing Law
17.1 The laws of the State of New York, excluding its conflicts of law rules, govern your access to and use of the Services. Your access to and use of the Services may also be subject to other local, state, national or international laws.
17.2 Exclusive Venue. To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and we agree that all claims and disputes arising out of or relating to these Terms will be litigated exclusively in the state or federal courts located in New York, New York, U.S.A.
18. Modifications to the Services
We reserve the right to change, suspend, remove, discontinue or disable access to the Services or particular portions thereof, at any time and without notice. In no event will we be liable for the removal of or disabling of access to any portion or feature of the Services.
We reserve the right to terminate your right to access and use the Services if you violate these Terms or any other terms or policies referenced herein, or if you otherwise create risk or possible legal exposure for us.
If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
You may not assign these Terms or any of the rights granted hereunder without our prior written consent, and any attempted assignment without such consent shall be void. Subject to the foregoing restriction, these Terms will be fully binding upon, inure to the benefit of, and be enforceable by us and our respective successors and assigns.
Any failure by us to insist upon or enforce performance by you of any of the provisions of these Terms or to exercise any rights or remedies under these Terms or otherwise by law will not be construed as a waiver or relinquishment of any right to assert or rely upon the provision, right or remedy in that or any other instance; rather, the provision, right or remedy will be and remain in full force and effect.
Last Updated: 21 January 2021
INFORMATION WE COLLECT AND HOW WE USE IT
When you use the Services and/or contact us, we collect different types of Information from or about you. We obtain this Information when you use our Services to inquire about employee training or any other services we may offer.
The table below lists the different types of Information that we (or our service providers) may obtain. The table also indicates for what purposes we use such Information.
Types of Information
Contact information, including your:
● first and last name
● email address
● phone number
● company name
● company size
● desired services
How We use That Information
● To communicate with you about the Services and respond to your questions or requests
● To send you promotional or marketing materials and other communications
● To contact you about, and administer your participation in, special events, programs, surveys, and other offers or promotions
● To generate and analyze statistics about your use of the Services, improve the Services and customize content and your experience with the Services
● To provide you with the Services and support our business operations
INFORMATION AUTOMATICALLY COLLECTED ABOUT YOUR VISIT
WITH WHOM WE MAY SHARE YOUR INFORMATION
We may share the information listed above with business partners, as needed or appropriate.
We may share your Information:
● with service providers who work on our behalf, such as cloud storage providers, and other third-party partners that provide features or functionalities which we integrate into our Services
● as necessary or appropriate, with our attorneys, accountants, auditors or other advisors
● as required by law, such as to comply with a subpoena or other legal process, or to comply with government reporting obligations
● when we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Services, or your safety or the safety of others, or (b) to detect, prevent, or respond to theft or fraud, violations of law or our policies, or other misuse of the Services, and
● to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets (including in the event of a reorganization, dissolution or liquidation).
In addition, we may share aggregated, de-identified data with third parties for any purposes.
SOCIAL MEDIA FEATURES
The Site includes social media functions, such as the Facebook Login or Sign In features, or Facebook, LinkedIn, Twitter and YouTube widgets. These functions and widgets may collect information about which pages users visit on the Site and the IP address of the device you use to connect to the Internet. The widgets may also set a cookie to ensure the features are functioning properly. Your interactions with the social media functions and widgets located on the website or provided in connection with the Services are governed by the privacy policies of the companies that provide these functions and widgets. If you use any of the social media functions or widgets on this Site, we strongly suggest that you review the privacy policies of the companies that provide those functions and widgets.
LINKS TO OTHER WEBSITES, APPS OR SERVICES
Our Services may contain links to other websites, apps or other online services for your convenience or information. These websites, apps and services are operated by companies not affiliated with us. Linked websites, apps or services may have their own privacy policies or notices, which we strongly encourage you to review. We are not responsible for the content and data handling practices of any third-party websites, apps or services.
Our Services are not intended for and may not be used by children under the age of eighteen (18). We do not knowingly collect information from children under the age of 18 and we do not target our website to children under the age of 18.
PROTECTION OF PERSONAL INFORMATION
We maintain appropriate administrative, technical, and physical safeguards designed to safeguard the personal information collected in connection with the Services. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the website over networks that we do not control, including the Internet and wireless networks.
INTERNATIONAL USERS AND VISITORS